These General Terms and Conditions of Sale govern the purchase of products and services offered on the website filmprinters.com by SeriMarca di Czertok e Manno (hereinafter, "SeriMarca"). Placing an order implies acceptance of these conditions without any reservations.
The descriptions, materials, components, and colors of the products shown on the filmprinters.com website and in the corresponding catalogs are indicative. We encourage customers to contact our customer service at +39.0438.1736135 for further information or clarification before purchasing.
SeriMarca reserves the right to make changes and updates to the products without prior notice. Such modifications do not constitute grounds for complaint by the customer. All goods are sold under the general conditions listed here, and placing an order implies acceptance of these conditions without any reservation.
Items listed on filmprinters.com should preferably be ordered through the online e-commerce system. The website provides a simple and intuitive ordering process, allowing the customer to calculate the total cost of the items in the shopping cart easily.
If you are unfamiliar with placing orders online, feel free to contact us at +39.0438.1736135 for assistance.
SeriMarca offers the possibility to request a free sample of transparent film, either plain or printed (with customer-supplied artwork or our stress test). Requests must be made by phone or email, providing complete company details. A one-time shipping fee of €8.99 + VAT will be charged, unless the customer opts to use their own courier, providing their courier account details.
The prices indicated on filmprinters.com and in the corresponding catalogs are exclusive of VAT and may be subject to change without notice unless an order has already been placed. For larger quantities or customized requests, we offer personalized quotes and discounts.
All transactions are secure, fast, and convenient. The accepted payment methods are:
Shipments within Italy are usually delivered within 24 hours (48 hours for the Islands). SeriMarca uses contracted couriers for delivery and provides tracking information to customers. Shipping costs are automatically calculated at the time of order, based on the weight and volume of the products.
SeriMarca is not responsible for delivery delays caused by force majeure or courier-related issues.
When registering on filmprinters.com, customers must provide accurate company information, including their recipient code for electronic invoicing. Invoices will be sent via the Italian SDI system directly to the customer.
Returned goods must be intact and properly packaged. Shipping costs for returning defective items or errors in shipping will be covered by SeriMarca.
For any legal disputes, the competent court is that of the administrative headquarters of SeriMarca di Czertok e Manno.